Privacy policy

Privacy Policy

Last Updated: October 21, 2026

This Privacy Policy explains how Tjfly, operated by Overcast Hill LLC ("Tjfly," "we," "us," or "our"), collects, uses, and shares personal information when you visit https://tjfly.com/, make a purchase, or communicate with us.

1. Information We Collect

Depending on how you interact with our store, we may collect:

Contact information, including your name, email address, phone number, billing address, and shipping address.
Order information, including products purchased, order history, and fulfillment details.
Payment-related information processed through our checkout and payment service providers.
Customer support communications.
Device, browser, IP address, and website usage information collected through applicable technologies.

2. How We Use Information

We use personal information as necessary to:

Process and fulfill customer orders.
Arrange shipping and delivery.
Respond to customer inquiries.
Handle returns, refunds, and customer service requests.
Maintain website security and prevent fraud.
Meet applicable legal obligations.
Send marketing communications where permitted and in accordance with applicable consent requirements.
Improve our website and shopping experience.

3. Payment Information

Payments are processed through the payment methods and providers available at checkout.

Payment service providers may process payment information according to their own privacy policies and security procedures.

4. Sharing Personal Information

We may share information with service providers when reasonably necessary to operate our business, including e-commerce platform providers, payment processors, shipping carriers, technical service providers, and customer support services.

We may also disclose information when required by law or to protect our legal rights.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential shopping functions, remember preferences, analyze website performance, and provide other functionality depending on our store configuration.

Where required by law, we will request consent for nonessential technologies.

You may be able to manage certain cookie preferences through your browser or available website privacy controls.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and maintain appropriate business records.

7. Data Security

We take reasonable steps to protect personal information and use service providers that support appropriate security measures.

No method of electronic transmission or storage can be guaranteed completely secure.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to exercise other applicable privacy choices.

To submit a privacy request, contact hello@tjfly.com.

We may need to verify your identity before processing certain requests.

9. International Data Processing

Personal information may be processed in locations where our service providers operate, subject to applicable legal requirements and safeguards.

10. Children's Privacy

Our store is not intended for children to make purchases independently. We do not knowingly collect personal information from children in violation of applicable law.